Internettool
Fidelium-net: system of fidelization with centralization and consultation of the information onlineThe clients’ information is accessible through a website customized according to the colors of the company or directly through the company’s website. Each user has a username and a password to access the website securely. On the website, each business owner can only access his own customer files, while the administrator manages the fidelization solution as a whole:
The information presented on the website is updated every day during the computer dump when the transfer of information is made through a phone connection. If the smart card readers transfer the information through an internet connection (IP), the information will be updated in real time. FREE consultation of the customer files:The information on the site is obtained without having to have contact with the other members of the association. |
The extraction of information is made possible by the multi criteria search tool available on the website in order to help create commercial operations: anniversary, mailing offers… Some direct marketing tools are incorporated to the website to make up and send immediately:
The simplicity of the navigation and an intuitive interface were our main priorities when this customer analysis tool was created. The portal is also accessible to the card owners The clients can also access their private space on the website using their own username and password.
The existence of this private space for the client increases his involvement in the fidelization process of the business owners. |
Interactiveterminals
They are made of a touch screen and a computer and can:
With an interactive terminal located in your sales point, your client can:
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Through an internet network, the interactive terminals communicate with a central server which allows you:
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Dynamicscreen display
Communicate, inform and stimulate your customersUsing dynamic point-of-sale promotion the message you address to your customers has a much bigger impact thanks to the visibility and the attraction of this port of communication. The management of the screens in real time inside your business ensures a reaction and fluidity in all of your in store communication operations. Dynamic screen display in numbers
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« FIDELIUM-NET has allowed our association of businesses to renew our loyalty card in paper, conserving its advantages and combining them with innovative technologies. This way we could classify the customers of the businesses of Firminy and...
"Aiming at the economical development of the businesses of the pays d’Arles, we wanted to establish a unique system of loyalty cards for all its members. It was clear for us that the solution Fidelium-net offers is exactly what we were looking...